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TEchnology

​Pillar 3:Technology – Engineering Progress Through Innovation

My foundation is built on a deep understanding of telecom infrastructure and next-gen technology—from RF engineering and fixed wireless to fiber and SmartHome deployments. I don’t just speak the technical language—I translate it into real-world outcomes that move businesses forward.

Whether optimizing vendor ecosystems or launching new service layers, my leadership is grounded in hands-on experience, strategic foresight, and a passion for scalable innovation. I thrive at the intersection of performance and possibility—building systems that deliver for both companies and communities.

technology 

Accomplishments:

  • Deployed Tarana NG FWA and XGS-PON fiber across multiple markets, improving speed, reliability, and market differentiation

  • Implemented SmartLife-powered deployments at high-end MDU and condo properties—including rooftop, garage, dock, and public-area connectivity

  • Integrated acquired networks into unified operational platforms, reducing downtime and improving scalability

  • Acted as SME for 5G NR mmWave, CBRS testing, and early 5G deployments—bridging RF, field ops, and vendor teams

  • Developed dashboards and reporting tools, improving issue resolution speed and vendor accountability

  • Created 24/7 operational support models for fiber and wireless networks, aligning tools, training, and NOC visibility

  • Reduced service visit return rates by 20% through network-side root cause tracking and SOP alignment

  • Represented engineering perspective in industry innovation panels and telecom working groups to promote service evolution

Key Strengths:

  • RF Engineering, CBRS, and 5G Field Deployment

  • Fixed Wireless & FTTX Network Expansion

  • SmartHome & SmartTown Technology Integration

  • Vendor Relationship Management & Technical Escalation

  • Telecom Infrastructure Strategy & Roadmap Planning

  • NOC Design, KPI Development & SLA Tracking

  • Innovation Leadership & Industry Collaboration

Contact

Fort Wayne, IN ​​
Tel: 260-760-2000
Email: markbyler2019@gmail.com

  • LinkedIn
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